A.I. in the Workplace

NEARLY HALF OF THE HIRING PROFESSIONALS ALREADY USE AI



Nearly half of hiring professionals, 47%, use artificial intelligence, according to a survey by CareerBuilder and Morning Consult. The top AI applications in hiring include screening candidates, scheduling interviews, analyzing applications, employee onboarding, and sourcing.

“AI in hiring is now mainstream and here to stay,” CareerBuilder Chief Revenue and Marketing Officer Kristin Kelley said in a press release. “Employers should consider adopting AI technology to stay competitive.”

Employers should also start formalizing AI policies and guidelines as well as think through roles so that human team members are delivering the most impact, Kelley said.

Other findings included:

  • The majority, 86%, felt more training and education on AI is needed.
  • Ethical considerations such as bias and privacy are important to 92% of respondents. Strategies for addressing bias included fairness-aware algorithms and human oversight.
  • HR teams will become smaller and more specialized with AI in place, according to 56% of respondents.

The survey included 400 hiring decision-makers.

The Society for Human Resource Management in the US commented on the European Union’s recent approval of its Artificial Intelligence Act, which will impact how employers in Europe can use AI. SHRM said it aims to take part in the conversation over the implementation of the act and, in the US, will work with legislators on possible AI policy.

Europe’s new Artificial Intelligence Act, among other things, requires that “high-risk” AI systems will have to be registered in an EU database and assessed before being put onto the market. These include those used in employment, worker management, and access to self-employment, according to SIA’s Europe Legal Update Q1 2024. Such systems would also be assessed throughout their lifecycle.

The EU Parliament approved the Artificial Intelligence Act on March 13.

“SHRM appreciates how our colleagues in the EU are contributing to the global dialogue about the risks of AI and how employers and society can harness the power of AI ethically and safely,” Emily Dickens, SHRM chief of staff, head of public affairs and corporate secretary, said in a press release.

“We look forward to taking part in the ongoing robust conversation regarding the implementation of the EU AI Act and its risk-based approach, and SHRM will work with EU and global stakeholders to provide clarity to employers in the EU who seek to use AI safely and consistent with our shared values, and to understand their obligations under the act,” Dickens said.

In addition, Dickens said SHRM will work with legislators in the US over the use of AI.

“Here in the United States, SHRM will continue its ongoing engagement with Congress, the administration, and state and local legislatures, serving as a trusted partner to policymakers, looking to achieve consensus on AI legislation and regulation that maximizes human potential,” she said.