Work Decoded

Respond fast—or lose the gig. 




A new study shows that every minute you delay replying to a potential employer can sharply cut your odds of getting hired.

Imagine a recruiter messages you at 2 p.m. You’re mid-task, so you finish up, reread the note, and reply a little after 3. Harmless, right? Not according to research. That one-hour lag is linked to a nearly 50% drop in your chance of landing the job.

The findings come from a June study published in *Management Science*, led by Einav Hart, assistant professor of management at George Mason University’s Costello College of Business, with co-authors Eric M. VanEpps (Vanderbilt), Ovul Sezer (Cornell), and On Amir (UC San Diego). Researchers analyzed roughly 11.7 million transactions on Fiverr, the online marketplace where clients hire freelancers for one-off projects.

The results were stark:
- Answering an employer’s first message one hour later was tied to a **46% drop** in the probability of winning the contract.
- Waiting a full day cut the odds by about **90%**.
- Even delays of just five to ten minutes meaningfully reduced a freelancer’s chances.

These patterns held across job types, contract sizes, and freelancers’ track records on the platform.

 Why speed matters more than you think
To understand the mechanism, the researchers ran eight controlled experiments with more than 8,600 participants. People were asked to play the role of employers choosing among fictional contractors. Response times and message content were systematically varied while everything else was held constant.

The key insight: slower replies did not simply mean someone else got there first. Even when the employer had contacted no one else, delayed responders still lost out. Participants interpreted quick replies as signals of character—they saw fast responders as friendlier, more capable, and more likely to stay reachable later. This held even for specialized work such as catering or medical care.

“If you respond to me very quickly, I expect that you will also respond to my needs and concerns if I hire you,” Hart said.

Although the data came from contract work, Hart believes the pattern likely extends to full-time hiring. In both cases, the employer is making a judgment about someone they barely know—and the stakes of that judgment are higher for a long-term hire.

Don’t outsource speed to a bot
Tempted to set up an instant auto-reply or AI chatbot? Hart advises against it. In a July *Harvard Business Review* article co-authored with VanEpps, she notes that once participants believed a reply was automated, the advantage of speed disappeared. A bot’s rapid response reveals nothing about the human behind it and can even backfire, making the candidate appear less hireable.

There is a silver lining for those who aren’t lightning-fast typists. One experiment showed that personalized messages—phrases such as “I’ll make sure to stay in close contact”—improved hiring odds even when they arrived later, outperforming bland but immediate replies. The ideal, of course, is a warm, personalized response delivered quickly.

Hart’s practical advice: rehearse how you’ll answer an initial employer message. When that first note arrives, the clock is already running. Reply within minutes—thoughtfully, not generically—and you give yourself the best shot at converting interest into an offer.

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