99.9% approval rate. Nearly 200 phone calls to a legal hotline in a single year. Both things are apparently true at the same time.
Amazon is facing a new nationwide class action alleging it systematically failed to accommodate pregnant warehouse workers — and retaliated against those who asked. The claim: requiring a doctor's note before granting even basic accommodations, and ignoring legally protected pregnancy-related breaks. That's a direct read on the Pregnant Workers Fairness Act, the 2022 law that requires "reasonable accommodations" for pregnancy-related conditions.
This isn't a one-off. It's the latest entry in a growing file:
→ New Jersey sued Amazon in October 2025 over the same pattern → New York filed a similar complaint back in 2022 → The EEOC found in February that Amazon violated both the Pregnant Workers Fairness Act and the ADA in one plaintiff's case — and separately found "reasonable cause" to believe the discrimination extended to a nationwide class of warehouse workers since 2023
Four named plaintiffs. Potentially thousands of similarly situated workers. A pattern spanning three states and multiple federal findings.
Amazon's response: internal reviews found inaccuracies in the suit, and the company approves the vast majority of accommodation requests it receives.
Here's the tension worth sitting with: a company can have a high approval rate for the requests it processes and still have a policy design that keeps people from getting that far — a doctor's note requirement, unclear break protections, retaliation risk. The numbers that get quoted in a press statement aren't always the numbers that capture what's happening on the floor.
Legal protections for pregnant workers are relatively new and still being tested. This case is one more test of whether they actually hold at scale.