Working from home is down in S.F. Here’s how it compares with other cities

 


For the first time since the pandemic ruptured commuting patterns across the country, more San Francisco workers took public transit to work than worked from home in 2024, according to newly released U.S. census data. 

The data, which comes from the Census Bureau’s American Community Survey, shows that about 21% of San Franciscans reported working from home in 2024, continuing a decline since remote work peaked at a whopping 45% in 2021. Meanwhile, public transit usage has seen the inverse trend: last year, 25% of people reported commuting by transit, up from the 2021 low of just 11%.

The survey asks a sample of people in the U.S. how they usually got to work the week before responding. The estimates represent people who live in each place, not just work there.

Though it’s climbing, public transit usage in the city was still far below what it was before the pandemic, when an estimated 36% of San Franciscans reported taking transit to get to work, just ahead of the share who drove. That made San Francisco the only county outside the New York City area where more commuters used public transit than driving.

That is no longer the case. 

How San Francisco residents got to work

The chart tracks commuting methods of San Francisco residents from 2019 to 2024. Drove: Fairly stable. 35% in 2019, dipped to 31.5% in 2021, then rose again, hovering around 36–37% by 2024. Public transit (excluding taxis): Started highest at 36.3% in 2019. Plummeted to 11.3% in 2021 during the pandemic, then recovered gradually to 25% by 2024. Walked: A modest but steady mode. 12.9% in 2019, dropped to 6.7% in 2021, then returned to about 10% by 2024. Worked from home: Began as a small share at 7.4% in 2019, skyrocketed to 45.6% in 2021, then declined steadily to 21.4% by 2024.

Although it’s down sharply, working from home remains well above the 2019 rate, which was just 7%. Driving to work, meanwhile, has remained fairly steady over the same period: in 2019, about 35% of people in San Francisco drove either alone or by carpool to work. After a slight dip to 32% in 2021, that number came back up to 35%, and has hovered around that ever since, suggesting that working from home, rather than driving, has had the most significant impact on rates of transit usage.

The declining work-from-home numbers back up anecdotal evidence about companies large and small, as well as City Hall, enforcing return-to-office mandates for at least a few days a week.

Still, San Francisco’s work-from-home rates far outstrip the state and the nation at large. Though remote work spiked everywhere in 2021, San Francisco’s peak — 45% of workers — was more than double the state and nationwide rates. Since then, San Francisco’s rate has dropped at a faster pace, and the gap between the city and the rest of the country has narrowed, though S.F. still has a higher share of remote workers.

How San Francisco's home rates compare to the rest of the state and the U.S.

The chart shows the percentage of workers working from home in San Francisco, California, and the United States from 2019 to 2024. 2019: U.S.: 6% California: 6% San Francisco: 7% 2020: Data not available. 2021 (pandemic peak): U.S.: 18% California: 21% San Francisco: 46% (much higher than state and national rates) 2022: U.S.: 15% California: 17% San Francisco: 33% 2023: U.S.: 14% California: 15% San Francisco: 24% 2024: U.S.: 13% California: 14% San Francisco: 21%

Nonetheless, San Francisco is no longer exceptional as a work-from-home hotspot. Within California, Nevada, Marin, and Placer counties all had slightly higher rates than San Francisco last year. Counties with robust agriculture industries, like Merced, Tulare, and Kings, on the other hand, had very low working from home rates, all at 6% or lower.

Among other major U.S. cities, Austin, Texas, plus Denver and Seattle had higher work-from-home rates in 2024 than San Francisco, with 25% for Austin and Denver and 24% for Seattle. Despite their knowledge-heavy economies, New York and San Jose reported some of the lowest rates of working from home, both at about 13%.

Share of employed residents who worked from home in major U.S. cities

The table shows the percentage of employed residents working from home in major U.S. cities in 2019, 2021, and 2024. In Austin, the share rose from 11 percent in 2019 to 39 percent in 2021, before settling at 25 percent in 2024. Denver followed a similar pattern, with 9 percent in 2019, 32 percent in 2021, and 25 percent in 2024. Seattle increased from 8 percent in 2019 to 47 percent in 2021, then dropped to 24 percent in 2024. San Francisco went from 7 percent in 2019 to 46 percent in 2021, and down to 21 percent in 2024. Oakland rose from 7 percent in 2019 to 33 percent in 2021, then declined to 20 percent in 2024. Los Angeles showed 7 percent in 2019, 24 percent in 2021, and 16 percent in 2024. Miami moved from 6 percent in 2019 to 18 percent in 2021, holding at 16 percent in 2024. Boston grew from 4 percent in 2019 to 30 percent in 2021, before dropping back to 16 percent in 2024. San Jose also increased from 4 percent in 2019 to 30 percent in 2021, but was down to 13 percent in 2024. New York started at 5 percent in 2019, peaked at 24 percent in 2021, and declined to 13 percent in 2024.

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