Building solid relationships with coworkers doesn't have to be complicated. According to etiquette experts Daniel Post Senning and Lizzie Post, small, consistent gestures can make a big difference in workplace dynamics. Here are eight straightforward practices to help you foster goodwill and trust at work:
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Start Your Day Prepared
Arrive ready and organized for your shift or workday. Being prepared shows respect for your colleagues’ time and sets a positive tone for collaboration. -
Acknowledge and Greet Others
Take a moment to greet coworkers with a smile. A simple hello can go a long way in making everyone feel seen and valued. -
Make Eye Contact
When speaking with someone, try to make eye contact. For virtual meetings, turn on your camera and look into the lens to maintain that connection. -
Use Polite Language
Incorporate "please," "thank you," "you're welcome," "excuse me," and "I'm sorry" into your daily interactions, both in person and online. These “magic words” help maintain a respectful and friendly atmosphere. -
Respect Shared Spaces
Keep communal areas tidy and avoid taking more than your share. Being considerate in shared environments demonstrates thoughtfulness toward your colleagues. -
Avoid Gossip
Steer clear of office gossip. Instead, focus on positive interactions and constructive conversations. -
Offer Help and Check In
Lend a hand when you can or simply check in on how others are managing their workload. Acts of support build trust and camaraderie. -
Say Goodbye at Day’s End
Before leaving, say goodbye to your coworkers. This small gesture closes the day on a positive note and reinforces a sense of community.
These daily courtesies are simple but powerful. As Daniel Post Senning notes, “They cost you nothing, and done well, and repeatedly, they really forge important social bonds.” Acknowledging your colleagues—whether through a greeting, a thank you, or recognizing their contributions—can greatly enhance your working relationships and help navigate challenging moments together.