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When the election makes the office uncomfortable: How bosses should handle a political divided workforce


Managing Political Tensions in the Workplace: A Leadership Guide for the 2024 Election

As the November 5 presidential election approaches, with Donald Trump and Kamala Harris locked in a tight race, business leaders face a critical challenge: managing potential workplace disruption caused by political divisions. The outcome may take days or weeks to determine, creating a period of uncertainty that could affect workplace harmony and productivity.


## The Scale of the Problem


History shows these concerns aren't unfounded. A 2020 Gartner survey revealed that 78% of employees discussed politics at work, with nearly half reporting that the presidential election impacted their work performance. The survey of 500 U.S. employees found political discussions negatively affected productivity, collaboration, and morale.


Dr. Peter T. Coleman, a Columbia University professor of psychology and education, points to a concerning trend since the late 1970s: rising "affective polarization"—the growing tendency for people to feel warmth toward their own political party while harboring coldness or contempt for the opposition. "Unfortunately, what we are seeing is a trickle down into our homes and our workplace, where a large swath of Americans feel alienated from someone else," Coleman explains.


## Strategic Leadership Approaches


### 1. Set Clear Communication Boundaries


Kim Seymour, former CHRO of Etsy and WeightWatchers, advocates for establishing clear frameworks around political discourse. "We are just at a point in time where it is the expectation that companies are going to speak about all the things, and, most of the time, I just don't think that's warranted," she notes. However, leaders must balance this with younger employees' expectations for authenticity and bringing their "whole self" to work.


### 2. Focus on Common Ground


When political tensions arise, Seymour recommends:

- Uniting employees around the company's mission

- Initiating constructive dialogue about shared goals

- Emphasizing collective objectives like business longevity and customer service

- Reminding staff of their common purpose in serving stakeholders


### 3. Manage Digital Communications


A crucial lesson learned: monitor and manage internal communication platforms carefully. Seymour strongly advises against allowing political discussions on platforms like Slack, noting how quickly such conversations can spiral and undermine company values. Leaders should clearly define appropriate uses for internal communication channels.


### 4. Develop Modern Leadership Skills


Today's political climate requires an expanded leadership toolkit. Key competencies include:

- Emotional intelligence

- Self-awareness

- Vulnerability

- Transparency


## Handling Conflicts


When tensions escalate, Coleman, who serves as chief scientist at Rapport and directs Columbia's Morton Deutsch International Center for Cooperation and Conflict Resolution, recommends:


1. Establish clear team norms for handling triggered or outraged responses

2. Create designated spaces and times for constructive conversations

3. Set clear expectations for discussion outcomes

4. Acknowledge anxiety while maintaining focus on intentional dialogue


Van Jones, political analyst and Rapport co-founder, suggests providing conflict resolution education through HR, emphasizing that "everybody has a right to their own point of view."


## Leadership's Role


C-suite leaders play a crucial role in transforming workplaces into "critical strongholds" that unite diverse individuals in service of greater goals. By implementing these strategies, organizations can maintain productivity and collegiality during politically charged times while respecting individual perspectives and maintaining professional standards.

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