The 2 biggest mistakes people make in work emails—and how to avoid them

1. **Survey Findings**: According to a survey of 2,000 U.S. office workers by Babbel, the language learning platform, 60% of respondents find the volume of work-related emails stressful.

2. **Regrets and Consequences**: The survey also revealed that 88% of individuals have regretted the contents and language of an email immediately after sending it. Additionally, 28% believe that an email has negatively affected their careers.

3. **Workplace Stress**: Esteban Touma, a cultural and linguistics expert at Babbel, emphasizes that emails are a significant source of workplace stress due to their formal and permanent nature.

4. **Common Mistakes**: Touma identifies two major mistakes in email communication: typos/grammatical errors and unclear messaging.

    a. **Typos and Grammar**: Neglecting to proofread and edit emails thoroughly can lead to typos, grammatical errors, and unclear phrasing, which can detract from the professionalism and effectiveness of the message.

    b. **Unclear Messaging**: Wordy or ambiguous language can lead to misunderstandings, delays, and frustration. Furthermore, trying to convey tone and emotion through emails can be challenging.

5. **Avoiding Mistakes**: Touma suggests the following strategies to avoid these mistakes:

    - Proofreading: Take the time to proofread emails before sending them to catch misspellings and unintended errors.


    - Punctuation: Pay attention to punctuation, as it can completely change the meaning of a sentence.


    - Clear Messaging: Be concise, use clear subject lines, organize information logically, and provide clear action points to convey your message effectively.


    - Tone and Humor: Be mindful when introducing humor and avoid overcompensating for the absence of tone in email replies.

In summary, maintaining professionalism, clarity, and thoughtfulness in work-related emails can mitigate the potential stress and negative consequences associated with email communication.  

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