8 Predictions for the Future of Work


The future of work is a hot topic for founders right now. While many have embraced a remote-first way of work (and others are mandating all employees return to the office), I believe the future of work will be hybrid and different from what we have seen.

1. Companies will need to communicate their values — both to new and existing employees.

Remote and hybrid work has meant startups are able to hire from anywhere in the world. While this comes with many benefits, there are challenges too. Working across different cultures and backgrounds makes it even more important to communicate your values, and make sure the people you bring on board are aligned with those. In our hiring process, we find out what’s important to new hires, which of the Carted values stand out to them, and what they believe good company culture looks like.

2. Hiring will happen in hubs.

The future of work will see organizations hiring talent from all around the world, but hiring in hubs will become even more important. Particularly for startups who are building tech products, hiring people in similar time zones will mean they are able to move much faster.

3. Asynchronous work will become more frequent but will slow down startups trying to move quickly.

Startups are broadening their talent pool by hiring a team all over the globe. It’s almost impossible to find all of your talents in your own backyard, which means companies need to adapt to an asynchronous way of working. This is particularly necessary when you’re building a tech product or trying to serve an international market.

  • Hire in similar time zones, where we can.
  • Prioritize meetings that need to be synchronous. Some meetings just can’t be watched back as a recording a day later.
  • Clearly document processes (we shared ours via our public Notion here).
  • Record everything, but also understand how people consume content. Not everyone has time to watch a 30-minute playback of a meeting that can be distilled into three dot points.

4. Contractors will become part of the team.

Organizations are now much more likely to hire freelancers and contractors, a trend that will positively impact the startup space. Not only does hiring freelancers and part-timers potentially increase diversity, but it also makes great talent more easily accessible to startups.

5. Work from anywhere won’t just mean from the local cafe.

Countries around the world are taking advantage of the move to remote work. Bali recently introduced visas that would allow people to work tax-free for 5 yearsCroatia and Portugal each have a similar visa program. Closer to home, interstate migration numbers are showing that people are migrating to Queensland from every other state in Australia, particularly the Sunshine or Gold Coasts, as costs of living in the major capital cities get higher.

6. Co-working spaces will become more important.

Co-working spaces were always the hub of the startup ecosystem, and now that lockdowns are well and truly over, people need places to meet again. Places like WeWork are going to see a resurgence, but they will need to be flexible to meet the changing needs of startups now that we are all used to working from home more often.

7. Being output focus allows you to offer flexibility.

Employers will move towards an output focus because they’ll have to. Hours spent at a desk in an office will no longer be a proxy for productivity. Team members will also be able to enjoy increased flexibility because of this. No more scheduling your appointments on a Saturday, you’re probably logging on earlier anyway because you’re saving a couple of hours of commute each day.

8. Hybrid and flexible work will allow for more diverse teams.

Hybrid and flexible work has benefits beyond just being able to schedule that optometrist appointment on a Tuesday afternoon. Women in particular are benefitting from these trends, particularly those who are primary carers. Parents are able to get their kids off to school and start the workday without having to feel like they’ve already run a marathon, people who want to live remotely are still able to work in high-performing teams, and we’re able to bring together talent that might normally not be available to us.

While hybrid and flexible work is here to stay, in-person helps us move faster.

At Carted, some of our best days as an organization have been when we’ve been together as a team (our team offsite and our in-person planning sessions). As a startup that is trying to solve a massive problem, our team needs to be together in order to harness the incidental conversations, brainstorming, and ability to form relationships that allows us to ask deeper questions that come from being in person. In order to make sure we don’t lose this (or go slower than we need to), we’ll be:

  • Coming together as a whole team as often as we can.
  • Hiring in hubs, so that teams can come together when they need to.
  • Embracing hybrid working. Our Sydney team works from the office three times a week.

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