The patient, Tien Thao, later told police she paid the equivalent of $833 for braces at the clinic in 2021, but she suffered severe pain after having them removed in August, and was even diagnosed with bone damage at another clinic. Despite confirming that the business had a valid license to operate, the Ho Chi Minh City Department of Health revealed several issues and shut down the practice. Local police are continuing to collect evidence, and the investigation is ongoing.